TERMS OF SERVICE

OVERVIEW

This website is operated by Diamele Jewelry. We provide this website, including all information, tools, and services available from this site (collectively, the “Service”), to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing our website and/or purchasing products from us, you agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or made available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

If you do not agree to all terms and conditions contained herein, you may not access the website or use any part of the Service. Continued use of the website constitutes acceptance of any updates or modifications to these Terms.

We reserve the right to amend these Terms at any time. It is your responsibility to review this page periodically for changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction or that you have obtained consent for any minor dependent using this site.

You agree not to use our products or services for any unlawful, unauthorized, or prohibited purpose, nor to violate any applicable laws, including intellectual property laws.

You must not transmit any malware, viruses, or destructive code. Any violation of these Terms may result in immediate termination of access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to any individual or entity for any reason, at any time.

You understand that non-payment information may be transmitted over various networks and adapted to technical requirements. Payment information is encrypted during transfer.

You may not copy, duplicate, sell, resell, or exploit any portion of the Service without express written consent from us.

Headings are provided for convenience only and do not affect interpretation.

SECTION 3 – INFORMATION ACCURACY

We do not warrant that information on this site is accurate, complete, or current. All content is provided for general informational purposes only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify or remove content at any time without obligation to update.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICING

Prices are subject to change without notice.

We reserve the right to modify, suspend, or discontinue the Service or any portion thereof at any time without liability.

SECTION 5 – PRODUCTS AND SERVICES

Certain products may be available exclusively online and in limited quantities. All purchases are subject to our Return & Refund Policy, which is incorporated by reference.

We make reasonable efforts to display product images accurately; however, we cannot guarantee color accuracy across devices.

We reserve the right to limit sales by person, region, or jurisdiction and to discontinue products at any time.

We do not guarantee that products or services will meet individual expectations or that errors will be corrected.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion, including suspected reseller or fraudulent activity.

You agree to provide accurate, current, and complete account and purchase information and to update such information promptly.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools “as is” and “as available” without warranties or endorsements.

We are not liable for any issues arising from your use of third-party tools or services.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites, content, or transactions. Any dealings with third-party providers are solely between you and them.

SECTION 9 – USER SUBMISSIONS AND FEEDBACK

Any comments, ideas, or materials submitted to us may be used without restriction, compensation, or obligation.

You agree that your submissions will not violate third-party rights or contain unlawful, harmful, or malicious content. You are solely responsible for the content you submit.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, available on our website.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if information is incorrect, even after submission.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site or content for unlawful purposes, infringing intellectual property, harassment, misinformation, malware transmission, data scraping, or interference with site security.

We reserve the right to terminate access for violations.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service and all products are provided “as is” and “as available”, without warranties of any kind, express or implied.

To the maximum extent permitted by law, Diamele Jewelry shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from use of the Service or products, including loss of profits, data, or replacement costs.

Some jurisdictions do not allow certain limitations; liability will be limited to the fullest extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Diamele Jewelry, its affiliates, officers, employees, and partners from any claims arising from your breach of these Terms or violation of law.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate access at any time without notice if you violate these Terms.

Obligations incurred prior to termination shall survive.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Diamele Jewelry, superseding all prior agreements or communications.

Any ambiguities shall not be construed against the drafting party.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Canada.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time. Continued use of the Service constitutes acceptance of any changes.

SECTION 20 – CONTACT INFORMATION

Questions regarding these Terms should be directed to:
📧diamelejewelry@gmail.com

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Company Policies

Welcome to Diamele Jewelry. Please review our company policies to understand how we operate and serve our customers.

Privacy Policy

We are committed to protecting your privacy. Any personal information you provide is used solely to process your orders and improve your shopping experience. We do not sell or share your information with third parties without your consent.

Secure Shopping

All transactions on our website are secured with SSL encryption to protect your payment and personal information.

Pricing Policy

All prices are listed in Canadian dollars (CAD) and are subject to change without notice. We strive to ensure all pricing is accurate, but errors may occur. If an item is listed at an incorrect price, we reserve the right to cancel the order.

Product Authenticity

All diamonds and gemstones sold by Diamele Jewelry are authentic and come with appropriate certification when applicable. We guarantee the quality and authenticity of all our products.

Custom Orders

Custom jewelry orders require a deposit and are non-refundable once production begins. We will provide design approval before starting work on your custom piece.

Warranty

All jewelry comes with a manufacturer's warranty covering defects in materials and workmanship. This warranty does not cover normal wear and tear, damage from misuse, or loss of stones due to improper care.

Ethical Sourcing

We are committed to ethical sourcing practices and only work with suppliers who adhere to responsible mining and labor practices.

Contact Us

If you have questions about our policies, please contact us:
Email: diamelejewelry@gmail.com
Phone: 437-425-5286 or 416-805-9153

Company Policy